From December 14th, 2016 to July 21st, 2020, 75% user give 5-star rating, 25% user give 3-star rating. for Dealer Inspire Conversations - Notifications chrome extension.
Definitely hard to miss a chat with this installed.
still needs improvement cant multi-task when there an incoming chat.
The customer facing capabilities of this feature are curating, real-time, a live-in person feeling experience - if you take the time to learn the tool.
Everything that this innovative, forward thinking company does is pretty awesome!