What is Five9 Agent Desktop Toolkit?
Five9 Agent Desktop Toolkit is a user agent extension for chrome. it's a free extension , it has 30,000+ active users since released its first version, it earns an average rating of 3.06 from 16 rated user, last update is 1666 days ago.
What’s new in version 0.3?
Five9, a provider of cloud contact center software, brings the power of the cloud to thousands of customers worldwide and facilitates more than three billion customer interactions annually. Since 2001, Five9 has helped organizations of every size transition from premise-based software to the cloud. The purpose-built, highly scalable and secure Five9 Virtual Contact Center cloud platform delivers a comprehensive suite of easy-to-use applications that enable the breadth of contact center-related customer service, sales and marketing functions.
The Five9 Agent Desktop Toolkit includes CTI Web Services and the Web Toolbar, a softphone integrated in your browser. The softphone enables you to perform all types of call functions, add comments to records, and use scripts, connectors, and worksheets associated with a campaign.
For more information, visit www.five9.com.
How to install Five9 Agent Desktop Toolkit?
You could download the latest version crx file or older version files and install it.
Preview of Five9 Agent Desktop Toolkit
Technical Features:
- Latest Version: 0.3
- Requirements: Windows Chrome, Mac Chrome
- License: Free
- Latest update: Thursday, October 3rd, 2019
- Author: Five9, Inc.
Five9 Agent Desktop Toolkit Available languages:
English (United States).
FAQ
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What about others talk about five9 agent desktop toolkit chrome extension?
20% user give 5-star rating, 20% user give 4-star rating, 20% user give 2-star rating, 40% user give 1-star rating. Read reviews of five9 agent desktop toolkit
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How could i get help if there is something wrong with five9 agent desktop toolkit chrome extension?
You could find more help information from five9 agent desktop toolkit support page.
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How could i contact the developer of five9 agent desktop toolkit chrome extension?
You could send emails to publisher, or check publisher's website.
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What are the required permissions for extensions?
- tabs
- webNavigation
- http://*/*
- https://*/*
- http://localhost/*
More about manifest_file of five9 agent desktop toolkit.
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How could i report abuse of five9 agent desktop toolkit chrome extension?
You could click to report abuse of five9 agent desktop toolkit.
Reviews of five9 agent desktop toolkit:
This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" -> "Desktop (Java)". That should have been how you got to this page, regardless.
The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses.
does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help?