From January 1st, 2018 to March 12th, 2022, 53% user give 5-star rating, 21% user give 4-star rating, 9% user give 3-star rating, 6% user give 2-star rating, 12% user give 1-star rating. for Zendesk Submit Expander chrome extension.
It would be FANTASTIC if I didn't have to KEEP refreshing Z/D CONSTANTLY to keep it active....sometimes it even removes the old Z/D button AND not give me ANY TABS to where I have to refresh AGAIN to even be able to solve the ticket at all.
I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688
doesn't work anymore
Its not working right now but I'm still rating it 5 stars. Hopefully the dev can get it back up and running because its fantastic. (Dev if you need assistance let me know and I'll see what I can do to help, if you can email me that would work best.)
It's working again!
Still not working for some reason. Just stopped at the beginning of August. Really liked it. It was very helpful back when it worked. Update: (September 29) Seems to be working again and I could not be happier!!! September 30 - It stopped working again. Got one evening out of it.
As of September 2020 it is *kind of* working. If I open chrome fresh and go in to a ticket the old menu is there. If I refresh the page whilst on the ticket the expanded buttons show up. Appreciate the hard work developers!
It saves a great deal of time now having to select from the drop down list. However, it has not been working for the past weeks. Please look into this.
This stopped working as indicated by a few recent users... Would be good to get this into the Out of the box Zendesk
this is great, but currently it is not working
Not working again.
Not working anymore.
Was great, doesn't work anymore since Zendesk updated.
stoped working. Uninstalled and reinstaleld and the submit buttons are still vanilla
Nice app, saves a fair amount of time! If you do a lot of tickets and clicks, I would definitely recommend. I tweaked my Zendesk-setup a bit, and really love combining this with Grammarly and TypeGenie, makes a big difference in quality and speed!
Its not working again. Can anyone test this for me? It was working fine until few weeks ago...
The latest version (2.0.2.0) breaks the submit bar in Zendesk. Google Chrome 76.0.3809.100 (Official Build) (64-bit) Revision ed9d447d30203dc5069e540f05079e493fc1c132-refs/branch-heads/3809@{#990} OS Mac OS X JavaScript V8 7.6.303.29 Console Triggering submit menu zendesk-submit-expander.js:142 #ember2325: Injecting buttons zendesk-submit-expander.js:53 Disconnecting menuFinder and clicking out of menu for good measure
Looks like Zendesk has updated again - it's not working currently for me, anyone else experiencing this?
Love this extension, absolute time-saver. Like Illinois Office Clients also said, as of this afternoon (8-15-2019), it seems to have stopped dispalying/working. Disabling allows the regular ZD submit options to reappear, but the buttons don't show up anymore. Hopefully something that can be fixed soon!
Randomly stopped appearing. The window reverted to the "stock" setup but now I can't click the menus. They pop up for a split second before disappearing. This issue resolves as soon as I remove this extension.
This is an incredible time saver, it's ridiculous that Zendesk does not have this built in. Thanks for the great extension!
This is the best workflow improver!
Love this extension! Seems like it does not work when using the playlist mode though? Anyone else seeing this?
Trying to work without this extension is like driving to work while only taking left hand turns.
Simple but brilliant, strongly recommend
IT WORKS AGAIN!!!!!! It's a little less slick than before but it goes with the new style ZD is going for, so it's perfect. You have no idea how excited I was when I got to work this morning and the buttons were back!
It is no longer working, I believe zendesk updated the UI and your code does not pick it up anymore, can you please fix it? I am a developer and happy to help.
The last update broke the extension. I am sad to uninstall it. It was an awesome extension.
please fix it!!!!
Doesn't work
Please update. No longer working =/ This extension is so helpful!
This button is great! It looks like Zendesk have updated the css of their submit button, so this extension no longer works as of today. Please for the love of god can you update the button? The sanity of our team depends on you!
This is hot stuff.
Most excellent, saves the frustration levels from going up.