Reviews & Comments of Zendesk Submit Expander chrome extension

From January 1st, 2018 to March 12th, 2022, 53% user give 5-star rating, 21% user give 4-star rating, 9% user give 3-star rating, 6% user give 2-star rating, 12% user give 1-star rating. for Zendesk Submit Expander chrome extension.

Reviews of zendesk submit expander:


Zandria Winn March 12th, 2022
Zandria Winn

It would be FANTASTIC if I didn't have to KEEP refreshing Z/D CONSTANTLY to keep it active....sometimes it even removes the old Z/D button AND not give me ANY TABS to where I have to refresh AGAIN to even be able to solve the ticket at all.


Blu-eye Geek February 24th, 2022
Blu-eye Geek

I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688


Matthew Dohm January 7th, 2022
Matthew Dohm

doesn't work anymore


Tyler Williams August 4th, 2021
Tyler Williams

Its not working right now but I'm still rating it 5 stars. Hopefully the dev can get it back up and running because its fantastic. (Dev if you need assistance let me know and I'll see what I can do to help, if you can email me that would work best.)


Mary Elizabeth Ott April 28th, 2021
Mary Elizabeth Ott

It's working again!


Daniel McGlinchy September 24th, 2020
Daniel McGlinchy

Still not working for some reason. Just stopped at the beginning of August. Really liked it. It was very helpful back when it worked. Update: (September 29) Seems to be working again and I could not be happier!!! September 30 - It stopped working again. Got one evening out of it.


Elliott Marter August 26th, 2020
Elliott Marter

As of September 2020 it is *kind of* working. If I open chrome fresh and go in to a ticket the old menu is there. If I refresh the page whilst on the ticket the expanded buttons show up. Appreciate the hard work developers!


Barra Secka August 26th, 2020
Barra Secka

It saves a great deal of time now having to select from the drop down list. However, it has not been working for the past weeks. Please look into this.


Pascal Turmel August 12th, 2020
Pascal Turmel

This stopped working as indicated by a few recent users... Would be good to get this into the Out of the box Zendesk


Andy Morley August 10th, 2020
Andy Morley

this is great, but currently it is not working


Restu August 9th, 2020
Restu

Not working again.


Isaac August 8th, 2020
Isaac

Not working anymore.


Felicity Winter August 4th, 2020
Felicity Winter

Was great, doesn't work anymore since Zendesk updated.


Sierra Paige August 4th, 2020
Sierra Paige

stoped working. Uninstalled and reinstaleld and the submit buttons are still vanilla


Pyry Takala December 11th, 2019
Pyry Takala

Nice app, saves a fair amount of time! If you do a lot of tickets and clicks, I would definitely recommend. I tweaked my Zendesk-setup a bit, and really love combining this with Grammarly and TypeGenie, makes a big difference in quality and speed!


Abhishek Pandey August 21st, 2019
Abhishek Pandey

Its not working again. Can anyone test this for me? It was working fine until few weeks ago...


Taylor Z August 19th, 2019
Taylor Z

The latest version (2.0.2.0) breaks the submit bar in Zendesk. Google Chrome 76.0.3809.100 (Official Build) (64-bit) Revision ed9d447d30203dc5069e540f05079e493fc1c132-refs/branch-heads/3809@{#990} OS Mac OS X JavaScript V8 7.6.303.29 Console Triggering submit menu zendesk-submit-expander.js:142 #ember2325: Injecting buttons zendesk-submit-expander.js:53 Disconnecting menuFinder and clicking out of menu for good measure


Euan Berry August 16th, 2019
Euan Berry

Looks like Zendesk has updated again - it's not working currently for me, anyone else experiencing this?


Scott Feldt August 15th, 2019
Scott Feldt

Love this extension, absolute time-saver. Like Illinois Office Clients also said, as of this afternoon (8-15-2019), it seems to have stopped dispalying/working. Disabling allows the regular ZD submit options to reappear, but the buttons don't show up anymore. Hopefully something that can be fixed soon!


RevTrak Clients IL, IN, MN, WI August 15th, 2019
RevTrak Clients IL, IN, MN, WI

Randomly stopped appearing. The window reverted to the "stock" setup but now I can't click the menus. They pop up for a split second before disappearing. This issue resolves as soon as I remove this extension.


A Google User March 14th, 2019
A Google User

This is an incredible time saver, it's ridiculous that Zendesk does not have this built in. Thanks for the great extension!


Dylan Williams February 6th, 2019
Dylan Williams

This is the best workflow improver!


A Google User January 16th, 2019
A Google User

Love this extension! Seems like it does not work when using the playlist mode though? Anyone else seeing this?


Donald Bubbins October 11th, 2018
Donald Bubbins

Trying to work without this extension is like driving to work while only taking left hand turns.


Quentin Jovanovic August 7th, 2018
Quentin Jovanovic

Simple but brilliant, strongly recommend


Seth Thompson October 3rd, 2018
Seth Thompson

IT WORKS AGAIN!!!!!! It's a little less slick than before but it goes with the new style ZD is going for, so it's perfect. You have no idea how excited I was when I got to work this morning and the buttons were back!


Jean-François Deschênes August 30th, 2018
Jean-François Deschênes

It is no longer working, I believe zendesk updated the UI and your code does not pick it up anymore, can you please fix it? I am a developer and happy to help.


McRay Hill August 16th, 2018
McRay Hill

The last update broke the extension. I am sad to uninstall it. It was an awesome extension.


Diego Gac August 14th, 2018
Diego Gac

please fix it!!!!


Gary Toews August 9th, 2018
Gary Toews

Doesn't work


Jose Gonzales August 8th, 2018
Jose Gonzales

Please update. No longer working =/ This extension is so helpful!


Gareth Elsby August 7th, 2018
Gareth Elsby

This button is great! It looks like Zendesk have updated the css of their submit button, so this extension no longer works as of today. Please for the love of god can you update the button? The sanity of our team depends on you!


Reece Ramsay February 6th, 2018
Reece Ramsay

This is hot stuff.


Michael Rowe January 1st, 2018
Michael Rowe

Most excellent, saves the frustration levels from going up.