From February 8th, 2021 to April 3rd, 2023, 94% user give 5-star rating, 6% user give 4-star rating. for Jam chrome extension.
Super helpful tool for sharing screenshots and videos, as a UI tester I had to share multiple screenshots around the bug. Thanks to this tool, all my work is done in few clicks with detailed view of the network tabs and console making debugging process super efficient.
Use it everyday, saves me so much time
Makes my life as a developer so much easier!
As the Head of Product at a startup, it's always challenging to find ways to scale processes, reduce delivery times, and enhance our problem-solving framework. However, JAM has significantly improved our debugging process and the overall product cycle. I wholeheartedly recommend it and am thrilled to have incorporated it into our workflow!
The Jam extension makes it so much easier to report bugs to our Engineering team and help them understand what the issue is. It's saved our team a lot of back-and-forth communication.
Great tool for any product team! Super easy to use and connect with other tools, for us it makes issue reporting quick and easy.
Amazing tool..Helps a lot for both QA and Dev. Very easy to use
The tool has become a staple of my daily workflow. As a contributor to our CS, Product, and Dev teams this tool has helped simplify and streamline my processes resulting in increased productivity.
Our dev team says it brings the QA reporting process to the 21st century. We love it. Highly recommended!
I love this. I am not QA but i suggested this extension in my company and they are planning to adopt it. One feature i believe could make it more useful is the project folders, if we can get option to create folder on the jam dashboard and keep related issues inside it then it would go from 5/5 to 10/5 for me. Because currently if QA is going to test and raise issue of multiple projects then he himself will have to remember and find the issue because everything is in one place. But still love it. Thanks jam team
Great tool!
A simple cloud-based screenshot & annotation tool that adds browser-related data. Here's what's missing for me: 1. No highlighter tool, just a marker. 2. Jams are saved as images rather than editable items. You can't fine-tune/edit them later. 3. The pencil draws rough/jagged shapes, not smooth curved lines. 4. Just one text font - would be nice to have at least 5-7 common fonts. 5. No curved arrow tool - you have to draw it using a pencil 6. A choice of opaque/transparent/faded backgrounds for text would be nice
Absolutely love the tool and the idea!
Really cool tool I learned about through Reddit... as a PM it's made it easier to send bug reports efficiently to my team. My favorite feature is being able to share the last X seconds of your screen, in case you noticed a bug but can't reproduce it after the fact. Keep building out Jam, I love it! (the strawberry is cute too)
Super easy to use, great time-saver, improved communications between design & dev teams (especially when working remotely), great for catching bugs and providing feedback
Really easy to use, great for reporting bugs
Gamechanger. Saving me and my team hours. I love it, can't wait to see what else they have up their sleeves. Bravo!
I have been using it from last two months and the load it has lifted for me is undescribeable.
Bruh! U Genius!!
Very quick and easy tool for bug reporting, no need to have multiple investigation of the same issue. Its got everything covered!
All my QA (and general software) people should check this tool out. Instead of having multiple video and image editing tools, you can do it right from the browser and post directly into Jira, Linear, Asana and Slack. One of the most overlooked components to include in a bug report is including console errors and Jam automatically captures those as well.
Insanely easy and simple to use. The learning curve is extremely short. Love Jam!
We love Jam. It's saved our whole team a lot of time.
A great tool for our team! Super intuitive and easy to use.
Great app. Makes the tester to dev hand-off much easier!
Jam is great! We have required the team to record a quick jam on every PR that has UI changes to show the team what changed. We of course use it to report bugs, and we have also been using it to attach "proof of work" videos on our jira tickets so we can confirm it works in our test environments before having the green light to go to production. We all love Jam!
I love how it works with most issue track tools!
It solved my hands. Doing a lot of UI testing the past 6 months and I had to open tickets to devs and be as accurate as possible. This did it for me. 4 stars just for the video analysis. Great job guys!
My team and I have been using Jam for about 2 months now and it has been such an wonderful experience. It has really helped connect the all parts of our development life cycle. Also, we LOVE the Asana integration, and we use it most regularly for reporting bugs when testing. I highly recommend using Jam. All I have left to say is you guys have a great product and keep up the great work!
Now the engineering team doesn't have to decipher what my terribly communicated bug reports are saying, they can get a video of it! Cheers to the team of Jam!
Jam has transformed my workflow in so many ways that now, communication with all my contacts has become much more simple: sending tickets to tech support and solving issues in minutes instead of hours, asking specific questions visually to clients and eliminating unnecessary meetings, and even creating video tutorials for my team so they can understand a workflow I built for them. Look no further-Jam is all you'll ever need.
Great tool, very useful for working with engineers!
This is great! It helped our team report bugs faster with with less back and forth. The recording of the network tab is a god send and being able to share my last navigation minute is mind blowing! The integration with linear makes everything work even better. I'm in love!
So helpful! We integrated Jam with Linear and testing and tracking has never been easier!
So helpful for communication between tech team and support team !
Really helpful for bug reports!
Loving the additional browser information that is provided with screen recordings. Helps our dev teams break down where specific bugs are occurring for users
Jam improved the effeciency of bug reporting in our company by at least 2. Amazing tool.
We continue to use Jam for bug reporting across the 40+ websites that we manage. It makes the process simple by providing a close up screen shot that you can draw on as well as a full page screenshot so I as a developer can see the context of where it is on the page. We connected this with Asana where we do all of our task management and it is a breeze to get a task in there and complete it, usually without having to ask follow up questions with staff like we used to. No more bugs falling through the cracks in a fast paced development workflow!
Where has Jam been all my life? As a project manager, it has always been a pain to document issues AND to get anyone to submit issues with the right context and level of information. Jam provides the most frictionless way to document issues and does not just stop there - it integrates with tools such as Jira and even not so common ones like Linear, or even just a link that you can use anywhere. Thank you so much for creating such a lifesaver. I use Jam every single day and I simply cannot do without it.
Thank you jam team for this tool .
Jam is a key part of my QA, change management, and release process, we use it to ensure high quality experiences are the only ones that get shipped to our customers.
I'm really enjoying Jam so far! Such a great way to collaborate on product improvements.
Jam does exactly what I needed. The onboarding call was as good as it ever could be. Thanks Irtefa!
Have been using Jam with our small but mighty team for a little while now and I never thought I would say this... But Jam makes QA fun! The UI is intuitive, integrates with Slack/Jira/Github/Linear, and has been an incredible time saver. Not only is the product great but so is the Jam team. The onboarding experience was one of the easiest I've had learning a new tool. If you're about efficiency when it comes to feedback/QA this is the tool for you! Can't wait to see what else is in store! ?+?=?
I have never seen anything like this. Makes it super easy to give feedback and collaborate with my team.
Jam is incredible! So helpful for our team!