Reviews & Comments of Genius Messenger CRM chrome extension

Great product! Comes as advertised! If you want to get organized with your FB messages, this is the product. Easy to install and use. The customization features are top-notch. Highly recommend!

I have had access to this software for a while, but I put off using it because I was already using a similar product and I wasn’t eager to learn or implement something new. Boy was I wrong! This software is so powerful! Leaps and bounds ahead of what I was previously using. And I’ve barely scratched the surface on all the features available. I regret not jumping in sooner. This is definitely a keeper and I highly recommend it to anyone who needs more control, organization and automation with their Facebook messenger.

Scam company. I took a trial and after a couple of hours I decided that I didn't like it and tried to cancel the trial. But guess what, you CAN"T do it yourself. Surprise. You will have to tell them to cancel the trial. And you know what they do? They tell you that they will pass your case to another "department" to cancel the trial and the other "department" will tell you that they will pass your case to another "department". 24 emails back and forth and they still haven't cancel the trial I send my email 1 hour after getting the trial and now it's the 4th day and they haven't gotten back to me. Image if it was the last day. Scam company. Don't even take a trial with them because they will never cancel your trial and charge your card

Wow! What can I say about Genius Messenger CRM. I have been using it for a little over a week and I absolutely love it. It has everything that you need to manage your Facebook conversations and leads and then some extra. My favorite things about the software is that it is easy to understand the flow, it is very user friendly, it has the capability to create both global and local templates, I love the broadcast feature, and the software support is great. This software is a must have, you will not regret it.

Awesome

This tool, along with Genius Connector, is incredible! I was looking at ChatSilo, Pepper, etc, and when I saw that this could do all of what they can do (FOR LESS) I was excited. Plus, the automation options are incredible! With Integromat (you could also use Zapier), I can fire off webhooks and update several things like Google Sheets to track my KPIs, HighLevel (my CRM) with pipeline stage updates so that I can share my pipeline with the team. The customer support is second to none. I was able to get my questions answered quickly and easily. Not only that... they listen to suggestions and actually implement changes that make sense. What a phenomenal tool!

Great tool - easy to use and helps me to keep track of messages with leads in messenger

A great tool for keeping track of all the conversations and interactions that I have using facebook messenger. Finally I have found a way to keep track of all of my Facebook messenger activity. I make sales without having to use paid ads. I get more leads and make more sales with this tool. Fantastic !!!

This extension is one of the BEST extensions and software that I currently use. The ability to have an organized database to segment and systemize anyone in my customer journey is KEY, and this software does that and than some! Its not clunky or bloated. Clean interface. Plus, they have new features coming out at the rapid rate! Which is awesome. If you use Facebook to generate revenue for your business (Especially Organically) than NOT using GeniusCRM is like shooting your self in the foot... then shooting the other one lol.

I would give this 10 STARS if possible. Not only does this app work exactly as advertised, it changed my follow up with messenger contacts immediately - it's easy to use - the support is absolutely second to none! Bravo! Definitely worth it.

could not even figure out how to register or anything. Far to many hoops to jump. Don't have time to download far to many extensions etc. sad face

I always thought Facebook Messenger on its own was a bit clunky, difficult to manage and you can get so lost with the number of connections you have. Not so with Genius Messenger CRM. This Chrome extension is a MUST HAVE if you engage in Facebook messaging. I love that you can leave notes against the person you are messaging. It's a great tool to track where you are with your messages, can colour code groups of people, and has a great search facility. If you do organic marketing on Facebook, then you need to get this extension. 5/29 - update on the software. For some strange reason, I had an issue with the Genius Messenger CRM Chrome extension (nothing related to the software itself), and I contacted support. Within the hour, I was contacted by Ed himself and asked to find out more about the issue. Then he put me onto the support team. Rahul from the support team was extremely helpful, got me on a Zoom call and rectified the issue. Now, I have a fully working Genius Messenger CRM again, YAY!! Great engagement from the team and the support team.

But how do you sign up when I clicked the icon you need to log in first but i do not see any sign up button or in their website to please answer this question immediately

This has changed my life!

Awesome way to take control of your messages and lead generation.

This is one of the most used Software in my list of software that I use everyday. I created a spreadsheet and had to list people I worked with and sold to and it helped me but it was a lot of work. Now I use Genius Messenger and it saves me more time and I am able to connect with people faster and much easier. This is a definite software for every business.

Thanks Ed for creating this software. I have jsut started with it and I can really see the value of being able to keep my messenger messages sorted. I hate having to scroll around trying to find messages. This tool is a huge time saver and will really help me grow my business

This software has blown me away. The fact that this was built to work within Facebook Messenger is just awesome! Now it's so easy to track the conversations I'm having and to keep track of important details so much easier now. Good job on the developers on this one!

I absolutely fell in love at first sight with this software and continue to use it multiple times per day, every single day. Probably the single most impactful SaaS investment that I have made. For the first time ever, I am actually able to organize all my leads for all my different pipelines and no longer lose contacts or let valuable opportunities slip by! I can easily schedule follow ups and I no longer need to pull my hair out trying to comb through messages over 2 days old! Anyone who is using messenger for business should stope wasting time and check this app out immediately to see if it fits into their business process.

Extremely happy product and this company. They are making products that are exactly what we need. The owner responds very quickly with great help and instructions that anyone can understand. Highly recommend this product.

O wow, wow wow!! I don't always see this! I was managing my extension tools for reaching out to people on Facebook and part of the process involved moving all my extensions to a dedicated Google Account to leave my usual account free of interruptions and notifications while I work and leave the extensions to do their work. Here is the thing, when I installed Genius Messenger CRM on a new Google Chrome profile all my Labels and connections in Facebook came across in the new install. Great piece of software @Ed Akehurst. ⭐️⭐️⭐️⭐️⭐️⭐️

WOW! This software has saved me so much time and frustration. For months I have been trying to keep track of conversations in messenger, but failed miserably. Many people who were potential prospects, were lost in the feed and I forgot who was who. Now, with this software, I was able to follow up with 25 prospects in 5 min! I was able to find the Insurance agents I was talking to with just the search. So much easier! What a time saver as well. PLUS...knowing that tech support is available and backed by a full team, priceless!!! Thank you so much for this amazing software!

I've being doing battle with messenger, trying to keep respondents sorted so that people didn't fall though the cracks. You probably know what I'm talking about if you've ever spent time looking through messenger for the elusive message that you know is there but just cannot find it before you speak with the prospect. To be able to categorise people and sort quickly is a god send. Thanks for a great time saving tool; not to mention the reduction in stress levels.

One of the best investment I've ever made in my FB organic marketing. Its a no brainer tool for anyone who would like to take control of their conversations on FB and take their Organic Marketing to next level. No other tool comes close of what the developer have created and what they have in the upcoming updates. Most important is it's look and feel are very professional software grade even though its a chrome extension. It is helping me get better control of my messenger conversations.. Thank you :)

Wow. FINALLY I can manage my inbox...This extension is an absolute must! I was spending SO much time in messenger.. The whole inbox was an absolute mess...I kept forgetting to follow up people ..I felt I was writing the same stuff over and over again. I had to scroll up and see what we had spoken about...I was introduced to Genius CRM... .I'm the kind of person who has to check that I am buying the best. There was only a couple of alternatives. However Genius CRM was the best price, has just come out and the support is amazing! They are still bringing out new features. My inbox now is really organised! its like taking people tough a sales pipeline .. I have all my information in a template and one click they have a presentation and can make appts and write notes on each person saves m checking I thoroughly recommend. saves me writing the same repetitive words out and scrolling up or forgetting who they are! Seriously its easy to install and there is full training ,I'm not going back to what it was like before! Its easy ,safe and actually quite fun (seeing the professional replies go out so quick! Try it! Nothing to lose, its a free trial!

Amazing CRM software and best one I have used so far. Way more features and upgrades than any competitor out there. Finally someone figured out exactly what the marketplace needed. Love Love Love it!

This is the best messenger CRM I have used so far. Before I had this extension on my chrome I was just wasting my time with all my leads to find out whom did I talk to, whom do I have to follow up with etc. But now this extension just made everything easier for me to track. I just love it .

This is going to change the game. The developers absolutely crushed the capabilities of this tool. Looking forward to the growth of the product.

Finally! someone has created a game changing Chrome extension, notes, reminders, appointment setting and not to mention my favorite canned responses, massive time saver! Keep track of all your conversations, A must if you network or do any sort of marketing on FB messenger.

The developers really knocked this one out of the park! Awesome UX/UI, easy to use and organizes your Facebook Messenger into a true CRM and sales pipeline. Custom labels, canned responses, follow-up notifications & more!

This is Really a GAME CHANGER... I've been BEGGING for someone to Create an Amazing tool just like this.. Finally Someone Listened!! Canned Messages and appointment setting, reminders, and notes.. wow.. i'm speechless and a customer for LIFE!! Thanks Big Ed.

I've been wanting a tool that allows me to help keep track of all of my conversations inside FB messenger. Finally, there is a tool that can do it! This is fantastic. It helps me organize and keep track of everything in one place! I'd give it a 100 stars if I could!

Want to put your Facebook Marketing on STEROIDS and build a HUGE Sales Pipeline? Genius Messenger CRM is a MUST HAVE ... no more trying to find messages, color code your Sales Pipeline so you know at a glance where someone is in the sales process. Each person can be tagged and put into a label (color coded)such as Hot Lead, Prospect, Demo, Client, Follow up etc. Schedule reminders right inside messenger! I highly recommend Genius Messenger CRM + Genius Posts!

This is the most efficient CRM! I love that I can color code my messages and know exactly who I am talking to without having to scroll through days of past messages, all that information is right there with this CRM! A must have for anyone doing business online