Reviews & Comments of 8x8 Web Dialer chrome extension
From December 7th, 2012 to August 27th, 2021, 19% user give 5-star rating, 7% user give 4-star rating, 4% user give 3-star rating, 33% user give 2-star rating, 37% user give 1-star rating. for 8x8 Web Dialer chrome extension.
Reviews of 8x8 web dialer:
Works great. Set my extension to only pick up on one webpage I do my work through and now I can click phone numbers to dial through the 8x8 Windows program.
Doesn't highlight anything and after clicking a number in Chrome, I always get a popup that says "Make Call From" and I have to select 8x8 again...
The extension will make me stop phone calling from classic hangouts. I like the extension too.
working perfectly until it updated / now doesnt work at all / tried calling twice into customer support, both times they just hung up
Great App for group meetings with excellent video and audio functions. Great for correspondence during these times of isolation and China Virus issues.
Moves the number about 25 spaces over causing alignment issues. Goes from (555)555-1212 to _________________________(555)555-1212
It seems they forgot about this extension, it use to work fine now its mess and cant be fixed.
Seems to have stopped working. It was rare that it would detect numbers but now even the ones it detects do nothing when clicked.
works great for me on the Mac-Chrome
ZERO SUPPORT (It seems)
can't wait to get out of my contract.
Has stopped working
It bugs out way too often to be useful. might as well just type the number in yourself
The extension has recently stopped highlighting all phone numbers on web pages. This may have occurred as a result of a recent chrome update. Can someone please look into this?!
Doesn;t even seem to work with Chrome now...
Needs to have some basic options for sites and situations to not run the Add-On
Hi, Because the extension adds a link to an existing text it causes problems in our Intranet websites that rely on an numbers that are not necessarily phone numbers. Is there a way to filter out websites in the extension?
I work for 8x8 Support and I get a lot of calls from Allstate customers using web based file management software (my most recent issue involved 'Myriad') where the web dialer will recognize ANY string of numbers (policy numbers, account numbers) as a phone number which not only triggers VOD and dials the number but makes it impossible to open the links because they're formatted as number strings. So far, the only solution is to disable the web dialer completely in Add-Ons. This completely negates the purpose of eAgent/Click2Pop integration and makes 8x8 look bad when I can offer no other solution. An option to only recognize phone numbers in brackets, or some other configurable option would be a lifesaver.
Doesn't work in Google sheets. Doesn't work in infusionsoft. Doesn't work when I google a number. Pretty much pointless for all my needs. Needs to be rethought. Development should consider having a highlight+F6 feature like Ring Central.
If you're writing an email, I use gmail, and type a phone number, the cursor jumps to the beginning of your text after you finished writing the phone number. A few glitches.
it was working fine until today. Now I get an error when I click on a phone number.
Its useful but i removed it because it auto dials and sometime you click a number by mistake while in a call providing assistance to a customer and then you accidentally hang up on your customer, so no good unless if they make it not auto dial.
It does the job but seems to have a big bug. When I hit a page with phone numbers the click to pop icon continues to show up repeatedly until I close the window. (rather than just 1 little phone icon, I end up with dozens.) I imagine this will cause a problem if a page with a phone number on it is left open. I've used the Google Voice plugin and just have it point to my 8x8 number but this extension requires a workstation install. If I log into chrome on a different computer than what I normally use the plugin doesn't work. Seems like this should be integrated with Virtual office or work like GV plugin. Get the repeating script thing fixed and I'd go up to 4 stars.
This is the coolest extension I've added in the last year!
I love 8x8 it is very convenient.
Cannot see extension... Chrome Web Store shows that it was added, but cannot find the extension!
Really convenient way to place calls to any number on a web page using my 8x8 phone.