From September 12th, 2018 to March 10th, 2023, 26% user give 5-star rating, 5% user give 4-star rating, 10% user give 3-star rating, 13% user give 2-star rating, 46% user give 1-star rating. for Saturation Inspector chrome extension.
This is a huge SCAM! I purchased it a month ago, and since it freezes after the first time you use it, i've been trying to cancel it every day since. They just won't do it. They keep asking for my PayPal account, which I don't have, or telling me to go to the FAQ section of their website, which doesn't solve the problem. Such a joke! I bought it with my credit card, not PayPal, so the only way I managed to stop the recurring payment was cancelling my credit card, which sucks! Avoid it at all costs! And based on all the other negative reviews here, they'll respond to this review saying they have more than 99% of success rate within their customers. CLEARLY not true with this many negative reviews and such a low rating. Just terrible.
This App is complete bull. I have written in October, November and now in January to cancel my subscription, but have heard no reply and have been charged $16 for a service that I do not use or want. I see replies to reviews here suggesting that you use the contact us page on saturation inspector's site to cancel and receive a refund. But - guess what - I've done that 3 times. No reply and no refund. Additionally, when I try to use the support chat I get now where. Such a scam! I will be sure to warn all of my followers on multiple social media platforms to avoid this product.
Cannot cancel subscription once you subscribe. Do not purchase.
There is no easy way to cancel your subscription if you paid through debit or credit card like me. I tried cancelling my free subscription before the payment but they took too long and a payment came out of my account that i was not trying to pay for.
When it works it's great, but this is rare, I've tried using it with 3 different google accounts and only one of them worked for a little bit, they need to fix a lot of bugs!
Very ineffective and complicated to cancel
works half the time and is extremely hard to cancel. absolute garbage
Impossible to unsubscribe. Word of warning to everyone reading this, DO NOT subscribe to this extention. They deliberatly make it near impossible to unsubscribe to take your money. The only help they give you is to unsubscribe through PayPal, and even then it's difficult. And if you subscribed through debit card like me, then you have to wait MONTHS after messaging them for support, so that they deliberatly milk as much money out of you as possible. If my subscription isn't canceled within the next week then I'll have to take legal action against this scammy subscription service.
Doesnt work beyond first search, and then support is a no-show.
Great research tool helps save a lot of time when finding winner products! ??
App does not work! tried to cancel it 4 months ago but it was impossible. The app claims you need to cancel through paypal but I didn't even pay with my paypal account. I've wasted 64 dollars on this app (72 tomorrow). I even bought a subscription on truebill in order to cancel this but not even they are able to. Please help me.
scam, wont let you unsubscribe. How does google still have this on the store.
Can't cancel my subscription. I've tried cancelling through PayPal, contacted them, my subscription isn't through there, I've also wated patiently for a response for over 2 MONTHS thats's $32 for an extension I did not even have installed (I have pictures of the charges) if I can't cancel it by contacting you guys I will have to proceed legally, cannot afford to be getting stolen $16 a month for something I don't use nor need.
I have a problem. How do I end my subscription? I don't have a paypal account. I signed in with my debit card.
scam
Really usefull tool!
Despite several attempts to contact support and cancel the subscription there is no help or way in doing so. They plan to take money from me. Although the tool can be useful the fact it is involuntarily taking my money is very frustrating.
Scam, impossible to unsubscribe
Dont waste your money, I used to pay for this but now I use Saturation Scout instead, its completely free and shows literally the exact same information This extension works, but honestly its absolutely ridiculous for the price, $16/month for a tool as simple as this is daylight robbery, and all the permissions and details they require from you is an invasion of our privacy too, its a joke
Worst Experience Ever, help me please: I never wanted to start my subscription and sent an email to the team but they ignored me and started it + billed my card and I have been sending emails for a month and talking to this bad robot support with no response I want to stop before they bill me back, and I payed using a debit card not paypal that's why I can't cancel on my own
Worst ever customer service. I recommend everyone to never use this. I have been contacting them from last 2 days to cancel my subscription but they are not replying. Please i suggest everyone to avoid using this.
It does what it says it does. I stopped using it for a while now and only just got reminded buy them charging me for using there service and im finding it really hard to cancel my subscription.
Simply does not work. Paid for extension, then when you try to use it on an AliExpress product page it asks you to purchase again. Full disclosure I did not reach out to the support to team, but do why should I? It's literally ONE job that this garbage extension is supposed to do and if it's not consistently doing it on the first try, it failed. As far as I am concerned the saturation inspector team is a team of scam artists.
While I did enjoy this extension, and it worked fine. I've decided not to follow through with Dropshipping at this time in my life, and I can not find where to end the subscription. Any help would be wonderful.
The app does not work and there is no option to unsubscribe the service, check on their website there is no sign in account option or the video "how to use it" does not play. The website is totally missing information and very blank. They will charge you monthly through your Paypal or credit card without your permission. Do not subscribe to this app. If you subscribed it, just cancel your credit card to stop this scam.
When I first came across the app, I was very excited and had great results. This app was key in helping me benchmark competiton to build my first store. Nevertheless, two weeks in the app stopped working. I tried following up the troubleshoot guide but not answer. Tried reaching out to support, no answer. Very disapointed as I think there is a lot to be done w/ this extension, but then if it works one out of ten time and no one is there to help, would rather cancel my subscription. PS: Can someone confirm on your end that my subscription is actually suspended?
I am trying to cancel my free trial as the tool isn't working correctly and online reviews are saying that this company is one to avoid. I have emailed twice but no response. If customer support read this please return my email ASAP! [email protected]
I've been trying to cancel my free trial for ages but no ones been helping. Sent at least 10 emails via the contact form but no response yet you're charging me for something i'm not using. Please cancel my subscription, i'm not interested in using this extension
So poor payment system a lot of errors No payment options just paypal Slow Support 1 day to reply
App is broken. It'll keep asking you to buy a license randomly after a week or two and act as if you never bought it. Huge pain to use.
Not effective. hard to cancel after free trial.
It doesnt work everywhere and when it works, its random. Im not going to pay for aomething that works half the time. This should be fixed ASAP
This extension hasn't been working for me since the beginning of this year. I was told by the extension developer that the billing has moved to Paypal and I need to purchase a license through paypal. They didn't send any warning email and they let google charge for extension even though "the billing has moved". There's no option from Google to get refund, I paid for nothing. Developer refused to issue refund. Very disappointed
I did not like it at all, I want to cancel my subscription and get the refund. How to do that? I need to talk to someone from your team
Not working saying I need to purchase a licence when I have already paid for it on the chrome store. Disappointed to be honest :(
Buggy, shows the results for the previous product instead of the one open in the page. Have to update the page several times for it to pick up the correct product. What's worse, is that when I asked for a refund after around a week of usage, I got nothing in response. So the refund promise is just that -- a promise to trick you into buying it. There are better, and more feature reach tools out there, do a search and save yourself a disappointment.
Great app thank you
The app is very useful for finding products on Aliexpress that sell well but are untapped! thnx
Not working... not a great start at all.....
Downloaded the extension. it worked once and then takes a crazy long time to work for another link. and now when i want to cancel and get a refund from this service their website is suspended.
Doesn't work tried to cancel subscription but didn't let me. Also tried calling and no one answers. I want refund
Only works 50%-60% of the time and that is very frustrating because it feels like it doesn't work on the products you are most interested in. Also it would be much valuable if it check other stores for the products like the other app does (e.i Amazon,Ebay,etc)
Not working on mac , tried to reinstall multiple times but no luck.
Started to use, was working fine but now its its not inspecting the items i am trying to look into
TOTAL RUBBISH, a useless tool as it works maybe 1% of the time, the rest it's either freezing on the previous product inspected, or it simply won't read the Ali page. Followed the troubleshooting instructions over and over and still it don't work. LOL, I just received an email informing me my trial was nearly up and I need to start paying that's funny!
The app does not refresh. It keeps showing me old products instead of analysing the product i want to analyse now.
Requested a refund during the 14 day trial and still have not received an email back......
I have purchased for a week, but the app still does not work. Change machines to install but no luck yet. I have heard good reviews regarding this app.
Garbage
Its plays up quite a bit. only works like 20% of the time
The concept is good however after 3 different product searches it became sometime-ish, for some products the extension doesn't work and instead still shows me results for a previous search I ran the extension on - Can I receive some support for this as it's disappointing to spend money on a service that after 10 mins seems not to fully work. Thanks
So far, I could not added to my Brave browser. I tried it in chrome and it says I used all my free searches when I never used it once and I was already a paying customer. Really buggy. Waiting for my refund.
Absolutely horrible experience! After reading the reviews, I had very low expectations. In fact, I decided it was not for me since there were so many bugs. After doing my research on competing products, I decided that IF I could at least see the landing page of other merchants selling a particular product that it would be worth it to have the extension. Just that ONE function was all I wanted. Upon installing the extension and paying for it... and using it the FIRST TIME, I received a message that "You've used your free searches!" and to Upgrade Now for unlimited access. Hmm, thought I just did that. Anyway, this was not the biggest disappointment since I expected a poor product. The problem was that I reached out to customer support and it is now days later and I have not received a response. THAT IS MY PROBLEM! No communication? What, is this product some guy working from his garage in the evening after he gets off from his day job!? I'll give this another day and then I'll have to find the people who can give me my money back. What disappointing service! Like the other reviewers said....Keep Your Money!
I installed the extension on 6th Feb and on 9th feb I am receiving the below msg. You have 0 inspections remaining. Inspection count renews on Sat Mar 07 2020 nowhere it is mentioned how many Inspections we can do and how many are left in the account. It simply just stopped working on 9th Feb. I had mailed also to the team but no replies till date. I appreciate the efforts you had put in for the extension, i loved using it too, But there is no point you guys are not transparent with the policies. I need a fix ASAP, else you can go ahead and refund the entire amount. Vishnu
the extension is not working, i reached out to support, i feel like i wasted my money
It is not accurate because it will not research the product in general. it will just tell you how many stores is carrying this product from this specific supplier. so if you run it on a product for supplier A it can show you that its not saturated, and the you run it again on the same product from supplier B it will show you saturated.
Extension was working wonderfully at the beginning. It stopped working at the moment. Can you please fix this bug. Thank you
Had this extension installed for a while now and its really helped me find untapped products, especially on Aliexpress. Thank you
At first the tool wouldn’t work on my device but their support helped me out and fixed the issue within a few hours now I use the tool everyday for product research and its helped me find a lot of untapped winners that I didn’t know about before. Really impressed!
Easy to use. Really happy with it so far!
Great tool and constantly gets updated with better features.
Love this tool for product research, definitely one of the best chrome extensions for dropshipping
I installed it checked 3-4 products. Then I turned it off. After few days I turned it on and it said "You have 0 inspections remaining. Inspection count renews on Sat Jan 18 2020. " I asked support that how can i exhaust inspection count when i had it turned off all the time. But didnt get satisfactory reply. Instead they said it happened due to data corruption on my machine or issues on google's servers. I dont understand which data got corrupted when I had it turned off. It doesnt make any sense. If it's issue is due to google server then its not my fault at all. Not a happy experience.
Installed it today. Showed me results for 1 product. Now its stuck. Everytime when I try to use it for other products, it shows me the same results of the first product I tried it with. Can't reach support / customer service as their site has been offline all day. I definitely want a refund!
This tool is unreliable because it yields different results for each supplier, so one supplier might be saturated but others are not, very unreliable. It is also very slow to work with. I demanded a refund and did not get a response.
Very very useful tool love it! Thanks
Literally the best tool out there for finding unsaturated products. Most other tools just give you list of saturated product but this tool enables you to find untapped gems :D
AMAZING! Actually needed a software like this for ages glad I finally found it
Love this tool it helps with research a lot especially for finding untapped products.
Unfortunately, I could never get it to work. It had so much potential (according to their marketing). Tech support was polite, but completely unable to offer any suggestions/advice. I had to uninstall and request a refund.
WORST App Ever. I only have done a few inspections and it says I won't be able to inspect again for another month. For a paid app, you have to wait ages in between scrapes, and this is unacceptable. Support is also non-existent. What the heck? Waste of $20. DO NOT BUY!
This is an actual goldmine of a tool! Been looking for a tool like this for so long. It’s a real game changer for me it really help with product research and finding products which aren’t really saturated in the dropshipping world! Thanks a lot!
Wow wow wow loving this tool already so simple yet soo effective for product research! More than worth the monthly fee IMO, the best paid tool I’ve ever used also their support is really helpful as well
Paid, Not functioning at all haven't received a response from customer service. Will update review once issues are resolved.
An amazing tool for product research! Hopefully not many people find out about it though, don’t want it to get too saturated ? lol
At first the software didn’t run smoothly on my operating system, but their support really helped me out and got it sorted for me. Was super helpful. Now I love this tool and use it every day for my research! :)
I purchased this extension prior to reading the reviews (shame on me) I installed the app last night. Woke up this morning and it isn't working. I reached out to support but haven't received word of a solution. What a disappointment. :-(
Really love this app! Been looking for something like this for ages, help so much with product research to find untapped potential winners! Great product
Purchased the extension because it looked useful. Was working fine and doing its job pretty well. But the next day, it states that we exhausted our usage limit! We were never told about this limit. And we are also pretty sure that we didn't exhaust the limit of 400. Contacted the developer through contact form on the website. But response has not been satisfactory. Still waiting for their response.
Poor. Really buggy - barely even works! Save your money
Brilliant brilliant app! Great tool for better product research! TY
Really useful tool! Has helped me find untapped winners, thanks!
Bought the other day and finding it super useful so far!! So thanks Quick question though - how does the software work? Kelly
Hey man I really love the app but it is not working for like past 3 days. What should I do please help me here?
So I'm writing here because apparently they don't offer any support whatsoever. I purchased this 9 days ago and used it 10 times. The marker is saying that I already used all 300 searches which is absolutely false. If you guys offer no help I'll cancel it.
Poor support, after paid not able to use it. not able to get support and send them email no reply. Please reply me ASAP!!!!!
Can someone please help? Who do I contact? I used it and then it's not firing anymore. It's a great app and I paid for it but it no longer works.
It seems useful app. But why only 300 searches allowed? When does it reset?
Hey i got the refund for the first one, but not the second one. My inspector still hasnt been working...When you refund me the other one. I want to make a purchase again to try to get this thing working...Do you have any clue why its doing this?
Great app for finding direct competitors and telling you how saturated products are!
I understand there are 300 inspections given for saturation inspector. When does this number reset ? Mine is showing 0 for the longest time now and its still 0.
I know this app is cool thats why i wont give you a bad review, BUT its not working for my computer. I tried multiple product pages of saturation products i know and it's not doing it...Its not coming up with a list of stores! Can you please Help me? Thank you!
Dont know why I cannot see any stores when going t product page. I wait 10s and tried with different keywors