Reviews & Comments of Notify-Me for Zendesk chrome extension
From May 8th, 2017 to October 17th, 2022, 50% user give 5-star rating, 10% user give 4-star rating, 15% user give 3-star rating, 5% user give 2-star rating, 20% user give 1-star rating. for Notify-Me for Zendesk chrome extension.
Reviews of notify-me for zendesk:
Helps not to miss important tickets. We have a chat connected to Zendesk and when a chat pops up we receive a notification via Notify Me.
On slow days my team will multitask and spend the time between tickets doing other things. Without Notify-Me, they’d have to manually bring up their Zendesk window every few minutes to check if a new ticket had come in. Now they can just listen for the alert and carry on with their other side tasks more productively.
We used outlook notifications and they were not very good. The notify me helps because it does a loud noise and it’s focusing only on Zendesk. The outlook doesn't
Zero configurability. Reliability is questionable too. It's best to stick to Zendesk triggers, or move from away from Zendesk all together since it still doesn't support native notifications in 2022!
App randomly turned paid. It was always free. The pricing is way too high and turning the app paid without pre-warning is utter nonsense. Uninstalled it, turned 5 star review into 1 star and cannot recommend it anymore. A shame.
Love This!!! My notifications were coming in *so loudly* (because other apps were too soft so I had to crank my volume up) but they added a volume option for me! (Maybe for others too but I love it so I'm claiming it.) Thank you so much!!
This app is really helpful! I was wondering if there is a way to control the notification separately for each Zendesk view? (ex. I want one of my views to have silent notifications while my other view I want the sound notification on).
Until the latest update, was working perfectly, now the new update has come out the notification sound is horrible, it should allow us to change this to one we like.
This is useless because everytime you refresh it turns off and you have to log back in again for it to work. HELLO! Its zendesk, I have to refresh often to see the new tickets that you are supposed to be alerting me about. Now how can you alert me if I don't refresh and if I refresh you won't alert me....
It didn't really work. It would keep turning off if I went to a different tab and then a new ticket would come in and it would make no noise or notification at all. It worked maybe 10% of the time on my mac.
Nice plugin, is there any update to change notification sound? and mine is always ask for login/launch every time i minimized the view
Wish badly that we had notification for all views
love it cc almadar
Doesn't seem to notify you though with a popup. Am I missing something?
It shows the number of open tickets on the icon, but never shows anything in the pop-up window other than the login. Doesn't seem to work.
It's really helpful, however i wish if i can choose more than one view for the notification to work!
Really nice plugin. But I wish we could change the sound, would like something louder :)
Oh man! We've been using zendesk extensively, and trying to keep our response time amazing -- we needed a way to be able to do other things, but still be notified when a ticket would come in. Say Hello to Notify-me! LIFE SAVER! I never miss a ticket anymore :)
Easily the most amazing value extension I've ever had and I've used thousands. One click to install, thousands of hours saved. THANK YOU FOR MAKING THIS!!!
FInally a solution that works!