What is RingCentral Contact Center Voice?
RingCentral Contact Center Voice is a office extension for chrome. it's a free extension and is featured in Productivity, it has 20,000+ active users since released its first version, it earns an average rating of 3.62 from 8 rated user, last update is 1025 days ago.
What’s new in version 1.0.7?
RingCentral Contact Center Voice uses WebRTC to send and receive phone calls from the Contact Center anytime, anywhere directly through their chrome browser:
* See agent state immediately in the browser
* Send and receive all calls directly from the Agent Desktop
* Establish agent WebRTC connections directly from the Agent Desktop
RingCentral Contact Center Voice acts as the bridge between the Contact Center and RingCentral Office to provide high quality voice experiences that ensure a good experience for your customers and are easy to use for your agents.
How to install RingCentral Contact Center Voice?
You could download the latest version crx file or older version files and install it.
Preview of RingCentral Contact Center Voice
Technical Features:
- Latest Version: 1.0.7
- Requirements: Windows Chrome, Mac Chrome
- License: Free
- Latest update: Wednesday, July 14th, 2021
- Author: RingCentral
RingCentral Contact Center Voice Available languages:
English (United States).
FAQ
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What about others talk about ringcentral contact center voice chrome extension?
33% user give 4-star rating, 33% user give 3-star rating, 33% user give 1-star rating. Read reviews of ringcentral contact center voice
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How could i get help if there is something wrong with ringcentral contact center voice chrome extension?
You could find more help information from ringcentral contact center voice support page.
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How could i contact the developer of ringcentral contact center voice chrome extension?
You could send emails to publisher, or check publisher's website.
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What are the required permissions for extensions?
- storage
- downloads
- contentSettings
- notifications
More about manifest_file of ringcentral contact center voice.
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How could i report abuse of ringcentral contact center voice chrome extension?
You could click to report abuse of ringcentral contact center voice.
Reviews of ringcentral contact center voice:
It works well, however I am still looking for workarounds to stop automatic gain control. It is overriding my audio settings and I've narrowed it down to this. I also wish we could have a ring volume that is different than call volume.
Works great for it's purpose, however would love the option to adjust the ringing tone or volume level. It can be very loud and alarming and would love to see other sound options, much like the ring central app alows
I've had a love/hate relationship with this extension. I'm hoping somebody can prove me wrong and I will gladly be your biggest champion if am. At first, I was disappointed when I noticed that there wasn't really any call control happening in this extension. Sure, you can end a call but, other than that, it appears to be nothing but a status monitor which we don't need because we already have 15 other windows that we need to have in RC's CC. Then, I noticed that there is an option with this extension, on by default, that allows you to accept agent leg connections automatically. No more having to ring yourself before the call goes out. This is huge for an OUTBOUND ONLY call center because it enables folks to make their calls without having to accept the agent leg. The problem, though, is that it also automatically accepts the INBOUND calls too. Essentially, it does the same thing as the auto-answer feature. We already had that. Please fix this! It would be a HUGE improvement if this would work like a normal telephone... you hit one button to initiate the call without having to use auto-answer for inbound calls.